Posts
- ·Technology & Innovation
AI Trip Personalization Is Moving From Hype to Pilot: What DMOs Should Do Now
AI trip personalization has crossed from novelty to operating model. The market is moving from static recommenders to conversational, agentic planning that can interpret intent, apply constraints, and continuously optimize toward a usable plan.
·Tourism 2030How to Get Ready for the Next Phase of the AI Revolution
If you've been watching AI agents evolve over the past 18 months, you've probably felt the pace accelerate in a way that's hard to describe. Tools that were science fiction demos in January become consumer products by June. Features that required a PhD to configure become one-click installs by fall.
·Tourism 2030The OTA Lesson DMOs Forgot
In 1996, Expedia and Travelocity launched—and we all watched travel agents disappear. Here's the problem: we drew exactly the wrong conclusion from what happened next.
- ·Technology & Innovation
Why DMOs Need to Abandon SEO for Generative Engine Optimization
AI assistants are replacing Google for travel planning. Here's how forward-thinking DMOs are positioning for AI-driven discovery—and why your SEO budget might be fighting yesterday's war.

Why Most DMOs Are Flying Blind (And How to Fix It)
Most destination marketers spend their days reacting instead of leading. The fix isn't more data — it's knowing what your competitors are doing before it becomes common knowledge.